Careers

Work Hard, Love What You Do

At Global Sedan,

every employee matters because everything we do is focused on the service we provide to our clients. With our award winning app, world class website and exceptional customer contact centers, we seamlessly connect our vast network of professional and licensed professional drivers with discerning clients who value their time, value their safety and appreciate great customer service.

We are the best team

of people who love to work together, anytime of the day. We are always interested in adding extraordinary people to our team—especially those who love new challenges, appreciate flexible schedules and are as passionate about their careers as they are about their lives.

CHECK OUT OUR OPENING

Business Development, Wilmington, DE

Global Sedan is headquartered in Wilmington, Delaware. Our platform allows users to request quality, on-demand rides with a touch of their smartphone but we are rapidly developing new products. We are present in over 20+ cities nationwide, with plans to rapidly expand in the region.

This is a unique opportunity to be a founding member of the Global Sedan for Business Sales organization. We need creative thinkers and builders with previous sales experience who are passionate about developing a new kind of sales organization at Global Sedan. You’ll be on the frontlines introducing businesses to Global Sedan while developing and testing new strategies around sales. We need a highly motivated self-starter, with an engaging personality who thrives in a team environment.

Account Executives will work on a global scale to grow Global Sedan’s business through the addition of new customers. You will own the inbound lead process as well as source and qualify new companies that would be a great fit for Global Sedan products.

What you’ll do:

  • Drive revenue generation for Global Sedan for Business through prospecting, qualifying and closing new businesses.
  • Construct, forecast, and manage your sales pipeline via Salesforce CRM.
  • Understand lead qualification and work with sales operations to develop process and accuracy.
  • Build sales playbook that will be used to scale globally and train our growing team.
  • Be able to execute in short-term sprints while maintaining a vision for long-term sustained success.
  • Communicate effectively and efficiently via phone, email and in-person meetings.
  • Be prepared to share knowledge and communicate with teams around the globe.
  • Develop strong relationships with key clients that will generate revenue as new features go-to-market.
  • Wear multiple hats: sales strategy, lead generation, sales rep, and account manager.
  • Identify prospect needs, understand business drivers behind requests, and explain the Global Sedan value proposition.

What you’ll need:

  • Bachelor’s degree minimum.
  • 2-4 years of B2B sales experience, ideally in SaaS.
  • Experience working to and exceeding new sales KPIs.
  • Proven track record of growing client accounts and revenue targets.
  • Demonstrable experience using insights and data-driven decision making to inform the sales process
  • Developing sales strategies and market pitch to respond to a dynamic market landscape

Perks:

  • Employees are given Global Sedan credits every month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation industry.
  • Sharp, motivated co-workers in a fun office environment.

Business Development, Wilmington, DE

Global Sedan is headquartered in Wilmington, Delaware. Our platform allows users to request quality, on-demand rides with a touch of their smartphone but we are rapidly developing new products. We are present in over 20+ cities nationwide, with plans to rapidly expand in the region.

As a Client Success Manager, you will be instrumental in driving revenue-generating growth and retention initiatives. Your product expertise will make you uniquely qualified to share best practices and recommendations with customers, and your customer expertise will make you uniquely qualified to advocate for the Global Sedan for Business customer base and influence internal strategy. You will work on a global scale to grow Global Sedan’s business, with the goal of making every trip a business trip.

What you’ll do:

  • Work with the Account Executive team to develop success plans and ensure a seamless transition from Sales to Client Success.
  • Drive revenue for Global Sedan for Business throughout the post-sales lifecycle: increase overall ridership and product utilization, upsell new products and services, identify and close new business within existing accounts, convert to multi-year agreements, and minimize churn.
  • Meet or exceed all assigned expansion/upsell/retention revenue targets.
  • Develop strong relationships with key clients, providing: support during initial product implementation and employee onboarding, recommendations and advice around best practices, guidance during new product/feature launches, and help resolving any product issues or concerns.
  • Return important customer data and insights to the Product team, with the goal of influencing internal strategy and securing the success of the Global Sedan for Business customer base.
  • Work with the Client Strategy & Success Lead to develop and iterate on a prioritization model, operational infrastructure, and internal tools and processes.
  • Build a Client Success playbook that will be used to scale globally and train our growing team.
  • Communicate effectively and efficiently via phone, email and in-person meetings,

What you’ll need:

  • 2-4 years of B2B client success or account management experience.
  • Proven track record of client success and consistently exceeding KPIs, revenue targets, and company goals.
  • Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs.
  • Have a competitive edge and thrive in a fast-paced team environment.
  • Strong use of insights and confidence around data-driven decision making.
  • Ability to problem solve, adapt, and grow quickly as we build the Client Success organization.
  • Excellent organization, project management and time management skills.
  • Start-up hustle

Benefits:

  • 401(k) plan, gym reimbursement, nine paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

Business Development, Wilmington, DE

Global Sedan is headquartered in Wilmington, Delaware. Our platform allows users to request quality, on-demand rides with a touch of their smartphone but we are rapidly developing new products. We are present in over 20+ cities nationwide, with plans to rapidly expand in the region.

As a Client Success Manager, you will be instrumental in driving revenue-generating growth and retention initiatives. Your product expertise will make you uniquely qualified to share best practices and recommendations with customers, and your customer expertise will make you uniquely qualified to advocate for the Global Sedan for Business customer base and influence internal strategy. You will work on a global scale to grow Global Sedan’s business, with the goal of making every trip a business trip.

What you’ll do:

  • Work with the Account Executive team to develop success plans and ensure a seamless transition from Sales to Client Success.
  • Drive revenue for Global Sedan for Business throughout the post-sales lifecycle: increase overall ridership and product utilization, upsell new products and services, identify and close new business within existing accounts, convert to multi-year agreements, and minimize churn.
  • Meet or exceed all assigned expansion/upsell/retention revenue targets.
  • Develop strong relationships with key clients, providing: support during initial product implementation and employee onboarding, recommendations and advice around best practices, guidance during new product/feature launches, and help resolving any product issues or concerns.
  • Return important customer data and insights to the Product team, with the goal of influencing internal strategy and securing the success of the Global Sedan for Business customer base.
  • Work with the Client Strategy & Success Lead to develop and iterate on a prioritization model, operational infrastructure, and internal tools and processes.
  • Build a Client Success playbook that will be used to scale globally and train our growing team.
  • Communicate effectively and efficiently via phone, email and in-person meetings,

What you’ll need:

  • 2-4 years of B2B client success or account management experience.
  • Proven track record of client success and consistently exceeding KPIs, revenue targets, and company goals.
  • Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs.
  • Have a competitive edge and thrive in a fast-paced team environment.
  • Strong use of insights and confidence around data-driven decision making.
  • Ability to problem solve, adapt, and grow quickly as we build the Client Success organization.
  • Excellent organization, project management and time management skills.
  • Start-up hustle

Benefits:

  • 401(k) plan, gym reimbursement, nine paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

Business, Wilmington, DE

We are seeking a sharp, personable, highly-organized Executive Assistant to support one of our senior leaders as we continue to grow our global presence. This is an opportunity to work with a stellar team on the daily functions that are at the core of Global Sedan while keeping our fearless leaders focused. Basically, your job is to enhance our effectiveness by providing information management support; representing the team to others and generally being amazing.

What you’ll do:

  • Provide administrative support to one of our senior leaders. This includes managing complicated internal/ external meetings and global travel schedules, reviewing and processing contracts and expenses, and maintaining confidentiality of all work material.
  • Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
  • Handle confidential and non-routine information and facilitate communication between appropriate departments.
  • Conserve team’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
  • Maintain confidence and protect operations by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

What we’re looking for:

  • BA / BS degree or equivalent work experience.
  • ~8 years of senior team level support experience.
  • Attention to Detail. Being right the first time matters a lot to us.
  • Strong communication skills and ability to interact with internal and external partners.
  • Work well under pressure in a fast paced environment.
  • Superior organizational skills and great follow through on tasks.
  • Be a problem solver at heart with a genuine interest in learning by helping.
  • Hustle. The company depends on us to deliver quickly, across time zones, in multiple languages, and from locations all over the world. We need somebody not to keep the trains running on time, but to speed them up.
  • Attitude. We work awfully hard and we’re having a blast doing it. This team believes what we’re doing is changing the world for the better, and we play to win.
  • An interest in and passion for Global Sedan.

Perks:

  • Employees are given Global Sedan credits every month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
  • Sharp, motivated co-workers in a fun office environment.

Business, Wilmington, DE

Are you passionate about high-growth companies and have strong data analysis and SQL skills? Are you an energetic team player that is comfortable wearing many hats? Do you have a passion for unearthing and rethinking massive amounts of raw data? Data drives the core of Global Sedan’s operations, and we have a challenge for you.

As a Global Data Analyst on Global Sedan’s PRO team (Process, Resource, & Optimization), you will help build the framework for the analysis behind company-wide decisions related to operations, process, and optimization.

What you’ll be doing:

  • Collaborate with different teams to understand and document the vast Global Sedan data universe
  • Write queries and perform ad hoc data analysis to keep the nerve center of our operations engine running at full speed
  • Create, improve, and automate reporting methods
  • Proactively develop new KPIs/metrics to identify trends in the 20+ cities we operate across multiple product lines

Here are kinds of skills we’re looking for:

  • 2+ years of work experience developing a best-in-class understanding of databases, data relationships and data integrity (we are building out a team with people with a variety of experience levels)
  • BS/Masters in Math, Physics, CS, Statistics, Economics or another quantitative field
  • Expert SQL experience required
  • Development experience in at least one scripting language (Python preferred)
  • Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
  • Strong communication skills and attention to detail; accuracy is a must!
  • A preference for quality over quantity – you get the math right and aspire to build the right solution; you appreciate being part of a team that holds each other to a high bar

Perks:

  • Employees are given Global Sedan credits every month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
  • Sharp, motivated co-workers in a fun office environment.

Benefits:

  • 401(k) plan, gym reimbursement, nine paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

We’re bringing Global Sedan to every major city nationwide. We need brains and passion to make it happen and to make it happen in style.

Business, Wilmington, DE

Global Sedan is seeking a resilient Sales Strategy & Operations Manager with a high degree of intellectual curiosity and a track record of results. The Sales Strategy & Operations Manager will own improving our CRM and sales technology stack.

In this role, you will design and deliver dashboards, models and insights to inform business decisions on sales activity and process, territories, quotas, forecasts and hiring.

You will also own improving our sales technology stack. This is an opportunity to impact not just growth but the business fundamentals of Global Sedan’s new product group.

Job Description:

  • Develop programs that evolve and transform the way that Global Sedan markets and sells products.
  • Create the strategies that steer the sales org including overall structure, compensation and quotas, lead generation and management, territory optimization, sales incentive programs, etc.
  • Lead deployment of Salesforce.com and manage ongoing administration including user management, data management, application setup, customization, reports and dashboards
  • Responsible for building tools and creative processes for the sales organization to boost productivity
  • Assist in the development, execution, and maintenance of training for the Sales organization and manage the onboarding process of new Sales employees
  • Do the right things so our sales stack promotes simplicity and productivity
  • Develop system to collect data on the key drivers of sales productivity
  • Document and systematically relieve bottlenecks in the sales process
  • Work with cross functional business partners to solve company problems
  • Perform ad hoc analyses of sales data to improve sales strategy and operations
  • Investigate strategic tech investments and manage sales technology vendors

What it takes:

  • You are relentlessly driven, self-motivated and goal-oriented
  • You are resilient, mentally tough and “bulletproof”
  • You enjoy success most when you’ve had to overcome obstacles to achieve it
  • You celebrate your success, and the success of your teammates even more
  • You don’t wait for anyone to give you anything – you make it, build it, finish it
  • You know opportunity is disguised as hard work (no silver bullets)
  • You leverage attention to detail and automation to reduce repetitive work
  • You act with professionalism and exemplify honesty, integrity, character & candor
  • You demonstrate your desire to master your craft early and often
  • You have an unstoppable intellectual curiosity, always asking: How? Why not?
  • Wherever you go, your previous colleagues and customers try to hire you

Requirements:

  • BA/BS degree in a technical or business-oriented field or equivalent practical experience.
  • 4+ years of experience at a management consulting firm, investment bank, or similar corporate setting.
  • Experience writing SQL queries and working with data sets.
  • Project management experience.

Perks:

  • Employees are given Global Sedan credits each month.
  • Ground floor opportunity with the team
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation industry.
  • Sharp, motivated co-workers in a fun office environment.

Benefits:

  • Global Sedan employees are given Global Sedan credit each month
  • 401(k) plan,
  • Full medical / dental / vision package to fit your needs
  • Unlimited vacation policy; work hard and take time when you need it

Business, Wilmington, DE

Global Sedan is looking to bring on a program manager, dedicated to piloting large-scale global initiatives that touch multiple teams. The primary program for this role will be Momentum — a series of initiatives across the globe to increase driver partner engagement and happiness.

Global Sedan is committed to providing people with work that puts them first through its platform. The products we build, the processes we push out, and the communications we send are all about creating flexibility and opportunity for driver partners. The Momentum Program Manager will be tasked with ensuring that Global Sedan’s relationship with its partners is a strategic, competitive advantage. This entails engaging drivers early by understanding their goals and pain points; motivating drivers by helping them reach their goals and finding long term solutions for their pain points, and rewarding drivers who meet their goals while providing an exceptional experience for riders.

The Momentum Program Manager will be a proven and well-respected Operations leader, an analytical powerhouse, an innovative problem solver, a compelling storyteller, and an empathetic advocate for drivers on the Global Sedan platform.

What you’ll do:

  • Strive to improve the full experience of driver partners by gathering feedback, running experiments
  • Lead a global structure of operational leads focused on developing effective strategies to increase driver engagement and happiness
  • Develop and continue to improve on a dashboard of actionable data about the driver experience
  • Partner with the product teams to improve driver onboarding, communications, NPS, and earnings
  • Work closely with the Communications and Policy teams to develop and implement strategic campaigns and events around the world that elucidate the experience of driver partners and how Global Sedan gives them flexibility and access in their earning opportunities

What you’ll need:

  • 6+ years of heavy operational experience; aggressive executor
  • Highly analytical with an instinct for data-driven decisions
  • 3+ years marketing experience
  • Strong cross collaborator; ability to quarterback across several different teams
  • Experience and a passion for gender diversity in and outside of professional experience

Perks:

  • Employees are given Global Sedan credits every month.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation industry.
  • Sharp, motivated co-workers in a fun office environment.

Benefits:

  • 401(k) plan, gym reimbursement
  • Full medical/dental/vision package to fit your needs
  • Unlimited vacation policy; work hard and take time when you need it

Business, Wilmington, DE

Our senior administrative assistant are the glue that keeps our functional teams together and the driving force that keeps Global Sedan moving. As we continue to grow our global presence, we are looking for amazing Senior Administrative Assistants to support our fearless senior leaders in functional groups such as: business development, supply growth, engineering, operations, and finance.

Do you have the knack to anticipate the needs of the team and can effectively resolve admin and operational issues before they even arise? If so, see the day-to-day functions below and apply!

What you’ll do:

  • Oversee calendar including adding, canceling and editing meeting requests, as well as ensuring timing and logistical details are in place.
  • Calendar gatekeeping inclusive of vetting, prioritizing and providing recommendations.
  • Plan and coordinate external facing meetings, which may include cross functional teams and outside vendors
  • Ensure managers are prepared for all meetings and has all necessary stationery and supplies for the day
  • Receive and direct external visitors
  • Establish and administer a process for tracking team budget including coordination with FP&A
  • Research and compile briefing documents in preparation for meetings and interviews
  • Help execute space planning directive from Executive Administrator
  • Maintains an efficient flow of information between all levels including internal and external contacts on a wide spectrum of plans and priorities
  • Reviews, proofreads, and formats all correspondence to ensure accuracy and completeness, as well as consistency
  • May attend staff meetings, take notes and follow-up on outstanding agenda items
  • Maintains and tracks manager and teams project list and goals.
  • Assist in document management, compilation, distribution and storage
  • Provide coverage for other Sr administrative assistants and EA’s
  • Sounding board, confidant and conduit to keep the executive well informed and help facilitate his decision making
  • Under manager’s guidance, communicate on their behalf by email, text, or chat
  • Identify issues for escalation and keep in constant communication with others to ensure exec is well informed.
  • Total travel coordination including air and ground transportation, hotel reservations, visas and other travel documentation
  • Travel safety coordination and administration
  • Assist team with budgets, invoices, and resolving any AP or AR issues
  • Compile receipts to file expense reports and track reimbursement status
  • Plan and coordinate team all-hands meetings, internal events, offsites, and all logistical and budget requirements related the above
  • Team expert and go to person for general requests and questions and keeper of all team resources
  • Assist managers with team building and culture and serve as the barometer for team morale
  • Initiate administrative processes for efficiency and draft team playbooks and proceduresc
  • Partner with Facilities, IT and Security to resolve any logistical issues and assist in every way possible to ensure tasks are completed
  • Assist the full life cycle of recruiting including booking interviews, liaising between the hiring team and the candidate, and coordinating onboarding of new hires
  • Available and responsive to the global nature of the business

What we’re looking for:

  • BA / BS degree or equivalent work experience.
  • 3-5 years of senior team level support experience.
  • Attention to Detail. Being right the first time matters a lot to us.
  • Strong communication skills and ability to interact with internal and external partners.
  • Work well under pressure in a fast paced environment.
  • Superior organizational skills and great follow through on tasks.
  • Be a problem solver at heart with a genuine interest in learning by helping.
  • Hustle. The company depends on us to deliver quickly, across time zones, in multiple languages, and from locations all over the world. We need somebody not to keep the trains running on time, but to speed them up.
  • Attitude. We work awfully hard and we’re having a blast doing it. This team believes what we’re doing is changing the world for the better, and we play to win.
  • An interest in and passion for Global Sedan.
  • Employees are given Global Sedan credits every month.
  • Ground floor opportunity with the team; shape the strategic direction of the company.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation industry.
  • Sharp, motivated co-workers in a fun office environment.

Business Development, Wilmington, DE

Do you want to be part of the team that’s building groundbreaking global marketing partnerships?

Do you have the creativity, experiential marketing and business development expertise, relationships and marketing knowledge to take an idea from inception through partnership and launch in a way that sets a new precedent for marketing partnerships and keeps Global Sedan at the forefront of consumer attention and innovation?

Global Sedan’s Strategic Marketing Partnerships team continues to push the envelope for Global Sedan as a marketing platform. From global music launches and national movie promotions, game-changing on-demand activations and rider/driver engagements, this team is focused on building Global Sedan into a household, global name. In order to accommodate the ever-increasing scale of these activations, the Strategic Marketing Partnerships team is looking for an Experiential Marketing lead to help bring these campaigns to life.

What you’ll do:

  • Develop and execute the strategy for Global Sedan’s marketing partnerships on a global scale
  • Build relationships and get deals done in a way that continues to deepen Global Sedan’s partnership strategies.
  • Lead the ideation, development and executional teams across our experiential marketing campaigns by creating value-adding engagements that continue to elevate the brand
  • Connect the dots with our internal marketing teams in order to build cohesive marketing strategies and brand campaigns
  • Manage the big picture, and the tiny details. You’re organized and always on top of your deadlines to ensure nothing gets missed. You also have an eye to the big picture and thrive on creating new ways to add value to partnerships. You’ll be making those not so obvious connections that drive innovative strategies and initiatives to grow our business.

What we’re looking for:

  • 8-10 years experience
  • A creative powerhouse with a proven business development and experiential marketing background. You’ll need to know how to break through the clutter and create campaigns that add value and drop jaws.
  • High throughput. Your strong bias towards action helped you earn the reputation of someone who gets things done. You love having a lot on your plate and get energy from being busy.
  • An intuition for people. You’re spending the majority of the time working with various internal and external teams, building and really cultivating new relationships with potential and existing partners and within all parts of an organization
  • The athlete’s mentality. You’re an all around player, flexing and stretching your analytical prowess, pitching in as needed but also knowing when to take control and lead a conversation be it with an engineer, a product manager, or a C-level executive.
  • Hustle is your middle name. This team moves fast and always operates in new spaces. You pick up things fast and run with them. If you need a ton of hand holding, this isn’t the job for you.
  • Instinct for managing partners. You have a proven track record of successfully managing complex partnerships and you’ve helped cultivate new initiatives from these relationships. You have a sixth sense when it comes to partnerships and can effortlessly navigate multiple partner engagements simultaneously.

Perks:

  • 401(k) plan, gym reimbursement, nine paid company holidays
  • Full medical / dental / vision package to fit your needs
  • Unlimited vacation policy; work hard and take time when you need it

Business, Wilmington, DE

Our team is growing rapidly, and we’re looking for an experienced Business & Strategy Analyst who is passionate about building new businesses and playing a pivotal role in defining how performance is measured, answering key marketing & sales questions as well as identifying key business opportunities.

In this role you’ll be an important partner to product marketing, sales, product management & engineering and will help drive key business decisions.

Responsibilities:

  • Define & build the business intelligence foundation for Global Sedan
  • Provide data based user insights that will help drive business strategy
  • Determine the proper metrics to measure marketing & sales channel effectiveness
  • Combine data across sales, marketing and product channels into a holistic view
  • Build data pipelines to enable ongoing reporting of analyses
  • Communicate effectively both verbally and in writing

Requirements:

  • 5+ years business analytics or consulting experience. Analytical and database experience is a strong plus.
  • Strong ability to derive insights and recommendations from data and turn data into actionable marketing insights.
  • Experience with marketing & sales tools (e.g. Salesforce, Excel, Mixpanel and Tableau)
  • SQL proficiency is a strong plus
  • Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team.
  • The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation industry.
  • Sharp, motivated co-workers in a fun office environment.

Benefits:

  • Employees are given Global Sedan credits each month.
  • 401(k) plan, gym reimbursement, nine paid company holidays
  • Full medical / dental / vision package to fit your needs
  • Unlimited vacation policy; work hard and take time when you need it
  • Ground floor opportunity with the team; shape the strategic direction of this business.